 BT OPENREACH |
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 Feb 7 2011, 12:05 PM
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#1
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 Group: Members Joined: 15-June 07 From: FELIXSTOWE in hilly suffolk  |
Does any one have a phone number for BT OPENA REACH???
They have no contact numbers on there web site, none on their vans. We just got half of an automated answer phone messge and now we cant call then. Might get cut off any min now!!!!  HELP PLEASE |
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Feb 7 2011, 04:52 PM
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#2
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 Group: Members Joined: 31-October 05 From: N.Wales (Flintshire) |
Just spent 20 mins looking... and failed.
To me that's a good enough reason not to cosider them as a provider. No use to you but quite informative for me. Sorry bud I FAILED! R  d
-------------------- Every Silver Lining Has a Cloud!
Don't trust government (I'm bitter and twisted over the CROW & NERC BILL) (Mountain biking will be next incidentally) NO, you're OK, I insist YOU go first. ... Told you it couldn't be done! |
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Feb 7 2011, 05:06 PM
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#3
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 Group: Members Joined: 28-March 06 From: In a shed up at heathrow |
From their website - 'IMPORTANT: if you have a problem with your telephone line, an engineer appointment, or your broadband connection you will need to contact your Communication provider (whoever bills you for that service.) You may write to us at our registered office: British Telecommunications plc, 81 Newgate Street London EC1A 7AJ '
Essentially they provide the infrastructure but they don't provide the service. Which ISP are you with? -------------------- Dr Bike takes no responsibility for damaged limbs or failed relationships as the result of his advice.
Make something idiot proof, and someone somewhere will make a better idiot. |
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Feb 7 2011, 05:08 PM
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#4
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 Group: Members Joined: 7-February 11 From: Dalgety Bay |
After I accidentally cut through our buried phone line last year putting in a new Gate post, I found it very difficult to phone Open Reach. I contacted BT and through their automated phonelines chose the option which most suited my problem, i.e. severed line. They were quite fast in responding and turned up at our door at 8am on Sat morning.
Sorry I cant help any more but they do have operators working 24 hours so will pick up any message you have sent them. I did find this as a site to submit problems. https://www.openreach.co.uk/orpg/home/loadReason.do Good luck. |
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Apr 25 2011, 10:54 PM
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#5
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 Group: Members Joined: 25-April 11 |
BT OR get jobs from other BT departments and other ISPs / and service providers.
You can call your provider and tell them "my line has been cut" and they'll tell BT OR. That's the way they work, they don't like speaking to joe public. -------------------- |
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Apr 26 2011, 12:49 PM
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#6
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 Group: Root Admin Joined: 28-July 04 |
QUOTE That's the way they work, they don't like speaking to joe public. Should be re-named BT Closed NoReach. 
-------------------- Get proper instruction www.mountainbikeinstruction.co.uk
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Apr 26 2011, 04:08 PM
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#7
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 Group: Members Joined: 29-September 06 From: Euxton, Lancs |
just found the earlier comment about putting a new post in and cutting the line followed by the trouble in contacting BT quite amusing..
sorry i'll get me coat --------------------   |
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Lo-Fi Version | Time is now: 19th May 2013 - 05:36 AM |