another dealextreme delivery question Options

[The Saint]

Who were the couriers?

"By Air Mail" Hong Kong and my email said shipped on the 8th November

[Ibbo]

"By Air Mail" Hong Kong and my email said shipped on the 8th November

Was it Royal mail or DHL/CityLink etc who brought it to the door?

[The Saint]

Was it Royal mail or DHL/CityLink etc who brought it to the door?

I don't know, as I had it delivered to work. there is no indication on the packaging either

[Ibbo]

I can't track it since it left HK on the 15th so I'll just have to wait...and wait...and......

[Mad Pierre]

I got a (non P7, non MTB) delivery from DealExtreme yesterday. Was normal Royal Mail postie and it had taken 3 or 4 weeks.

[glynn six 0]

still no delivery yet..thats almost 5 weeks.so even tho the tracking says left HK ,ive emailed them to confirm in writing that i still havnt recieved it yet.

[Chef Shoes]

i ordered mine on the 15th of november, split over two over two days to make the packages smaller!

the one on the 15th arrived at home yesterday and the bulkier one with the charger et al ordered on the 16th came today to work.

thats 3.5 weeks innit?

how big was your order glynn? if you did one big order with lots of bits in it, hmrc might come asking for some import tax possibly?

[Ibbo]

I started tracking when I got my despatched email.When I clicked on the link to HK Mail it clearly stated "package left HK on 15th November".I emailed DX a few days ago and was told it left HK on the 30th so please be patient. Now when I click on tracking it says left HK on 30th!I printed off the original document from HK Mail stating the 15th but if that was wrong and it did actually leave HK on the 30th then it took 22 days from purchase to leaving the Island!
Personally I think it's BS and it has been changed to suit DX.The last time I ordered it was much quicker.

[Chef Shoes]

cake and eat it though i guess, we are getting lights which on the uk market would be 70 quid plus for less than 20, so if they are taking a long time im not too bothered as im saving a ton of cash.

as long as they do come!

[glynn six 0]

how big was your order glynn?

its only a single mte p7 torch,not even batteries or charger

[glynn six 0]

its finally arrived

[Ibbo]

My magicshine also arrived this morning so it was 36 days from start to finish.According to the tracking system though it's still not in the UK
I got the magicshine MJ-808 with new style battery pack for £43 all in which is over 50% cheaper than the ones sold on the UK website (£84.95 +£6.95 p&p)

[Chef Shoes]

i sent in the RMA request on sunday to get the charger sent back (yep its guffed).. no reply so in light of this smudge came to the rescue and now its on its way with a uk plug to boot

[glynn six 0]

i sent in the RMA request on sunday to get the charger sent back (yep its guffed).. no reply so in light of this smudge came to the rescue and now its on its way with a uk plug to boot

smudge IS THE MA YAN (american accent)

[stephen]

its finally arrived

I`ve ordered one on the same site how did it take to arrive?

[glynn six 0]

I`ve ordered one on the same site how did it take to arrive?

stephen,they took my order on the 4th nov. thats 40 days to arrive. altho coming up to xmas its probs the busiest time with orders ,postage and also the crappy weather we,ve had causing a backlog

[Ibbo]

I`ve ordered one on the same site how did it take to arrive?

I ordered mine on the 8th November and IIRC glynn six 0 ordered his a few days before me.So the average time door to door is 4-6 weeks.
^^^^^^^^^^^^^^^^^^^Beat me to it^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

I spoke to postie today and he says there's around 130million packages backlogged compared to the seasonal average of 10million.

[Chef Shoes]

err mine was ordered on the 15th and arrived last thurs

some people are luckier than others i guess

but im sure i read somewhere that the people in charge wait a couple of days to get a bulk of the same order then they get it from their supplier cheaper for them and cheaper in bulk.

which may explain why yours didnt turn up as quickly, mainly the need for torches was small and they couldnt be naffed to sort it out more quickly!

[stephen]

stephen,they took my order on the 4th nov. thats 40 days to arrive. altho coming up to xmas its probs the busiest time with orders ,postage and also the crappy weather we,ve had causing a backlog

thats a long wait

I ordered mine on the 8th November and IIRC glynn six 0 ordered his a few days before me.So the average time door to door is 4-6 weeks.
^^^^^^^^^^^^^^^^^^^Beat me to it^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

I spoke to postie today and he says there's around 130million packages backlogged compared to the seasonal average of 10million.

and with that backlog nightrides will be over and we will be well into summer before I get any delivery

[Gareth]

and with that backlog nightrides will be over and we will be well into summer before I get any delivery

It's Christmas nearly and the weather has played havoc with dleliveries which are stacked to the heavens.

Dealextreme are not fast, they are cheap! Recommendation is to order in the Summer not wait until you need them this week therefore bag a bargain. They have never been quicker than three weeks.

Those looking for superior delivery times will be much happier with Lumen Junkies or for batteries and chargers go with Smudge at http://www.mtbbatteries.co.uk/